Terms and Conditions
The Terms and Conditions below apply to all ARTLIFE Studio art clubs, weekend clubs, holiday clubs, workshops and courses, but not to private lessons. We reserve the right to modify, cancel or append to these Terms and Conditions and upon doing so shall provide you with notification that there has been a change. The current Terms and Conditions always appear on our Website. On renewal of Sessions or purchase of any ARTLIFE Studio product or service, the most recent Terms and Conditions shall apply.
By making a booking customers are agreeing to the terms and conditions below:
Bookings and Payment:
Bookings can be made online through the website arlifestudio.co.uk only. Please ensure all information provided on the bookings page is correct. This must include a current email address, emergency contact phone number for the parent/guardian and detailed information on any allergies, medical conditions and special educational needs of the person attending the art club, course or workshop. Customers can pay by PayPal or by bank transfer. If paying by Bank transfer once the booking form is complete, customers will receive an email containing payment information.
Although ARTLIFE Studio tries to ensure all children have a place on the art clubs, if a particular club, course or workshop becomes fully booked customers will have the option to be placed on a waiting list.
Collections from art clubs and workshops:
It is the parent/ guardian’s responsibility to collect their child from the art club on time. If the parent/guardian wishes for their child to be collected by someone else then the parent/guardian of the child must inform Sarah Thomas prior to the associated class or classes either by email firstname.lastname@example.org or by phone 07879424579.
Cancellations and Refunds:
After a booking and payment has been made the customer has a cooling off period of 7 working days to make a cancellation if they so wish in accordance with Consumer Protection (Distance Selling) Regulations 2000.
To cancel a booking customers can email email@example.com use the contact form on the website. A full refund will be provided if the request is made within 7 days of the initial booking. If a cancellation is made during the project time-frame then no refund is given.
Tutors will try their best to catch up children who miss sessions so that their art work is completed to the best standard possible. No refunds are given for missed sessions. If for any reason a session is cancelled by ARTLIFE Studio, for example due to tutor illness, then alternative class options will be given to the customer or a credit issued. If a session is cancelled due to unscheduled venue closures, for example in poor weather conditions, or if the venue decide to cancel a session, then alternative class options will be given to the customer. No refund or credit will be given.
ARTLIFE Studio tutors will do their best to ensure that your child’s clothing is protected from the art materials used, however we accept no responsibility for any damage to your child’s clothing before, during or after any our sessions.
Concerns or complaints:
Any concerns or issues regarding any services provided by ARTLIFE Studio should be directed to Sarah Thomas at firstname.lastname@example.org or by phone on 07879424579.
We will only use photos of your children’s work and their faces if you agree. We will not pass your details onto any other third party or use them for anything other than the communication to you of classes and notifications from ARTLIFE Studio.